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Contract Prepper/Studio Operations Assistant

Studio Operations Assistant
This company builds the world's best online shopping experience through photography, video, graphic design, and usability design enabling millions of customers to make more informed purchasing decisions. Imaging at this company is a large and fast-growing network of teams located throughout North America, Europe, and Asia, focusing on fashion and product photography, photo retouching, graphic design, video and CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.
This company is looking for a Studio Operations Associate with interest in working in a micro studio environment. The Studio Operations Associate contributes to the efficient flow of moving large volumes of products between the fulfillment center and Micro Studio. This role will partner with the Micro Studio and FC management team to identify efficiencies in workflow and communicates with others to improve processes.
Expectations:
o Proven ability to work successfully without direct supervision
o Self driven and able to easily communicate ideas and collaborate in a team environment.
o Working knowledge of Microsoft Outlook, Excel and PC computing platforms, Share Point experience a plus.
o Excellent written and oral communication
o Can excel and thrive in a photo studio environment that handles high volume
o Willingness to cross train throughout all roles within the Micro Studio and work flexible areas
o A proven ability to juggle multiple tasks simultaneously under tight deadlines
Responsibilities will include:
o Consistently monitors the flow of product between the FC and the studio
o Follows studio guidelines to prep product for imaging, adhering to high standards of maintaining product packaging integrity
o Identifies issues with products flowing in and out of the studio and seeks solutions
o Continuously seeks improvements to workflow processes while maintaining current service level agreements
o Assisting the studio as an associate resource and verifying SOP/5S compliance.
o Upholding operational workflow procedures with close attention to detail.
o Research products for duplicate images and or process damaged merchandise.
o Maintain integrity of product in both prepping and re packaging.
o Achieve deadlines for studio with a sense of urgency.
o Receive products using radio frequency scanners.
o Become proficient in photo studio software tools
o Supports inventory management including work supplies and possible sample product.
o Responsible for reports that track daily production and metrics.
o Identifying and addressing safety hazards within the work area.
Basic Qualifications:
o High school diploma or equivalent
o Basic English proficiency
o Experience using computer software programs
o Able to stand and/or walk during shifts between 8 to 12 hours long.
o Able to lift, bend, reach above the head, kneel, crouch and/or stretch during shifts between 8 to 12 hours long
o Able to lift and move up to 49lbs.
o Able to engage in full dexterity with both hands and wrists
Preferred Qualifications:
o Proactive problem solving, both technically and creatively, with constant attention to process improvement
o Self-driven and able to easily communicate creative ideas and collaborate in a team environment
o Productivity-focused and proven to be a quick problem solver
o Excellent written and oral communication
o An obsession for delighting customers
o A proven ability to juggle multiple projects simultaneously under tight deadlines
o Excellent verbal, written and presentation skills
o Calm under pressure, can excel in fast-paced project timeframes, re-adjustment of priorities, and just-in-time assignments
o Basic to intermediate skills in Excel, Power Point, Outlook and Word required

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